This job posting was marked by employer as filled and is probably no longer available
Published
July 8, 2020
Location
Melbourne
Job Type
Duration / Term
TBA
Clearance
Not Required
Citizenship
Permanent Residency
State
VIC

Description

ServiceNow Analyst Information:

  • Location: Melbourne
  • Timeframe: 1 month with possible extension
  • Working rights: Full working rights in Australia

Key Responsibilities:

  • Work alongside the product owner and Business to define and clarify requirements in the form of user stories
  • Assist the product owner in developing the backlog to lead the team’s product vision and provide support and clarifications on a day-to-day basis
  • Plan, lead and facilitate workshops with relevant stakeholders and technical experts to gather, analyse and model functional requirements and solutions
  • Write Epics, Features and User stories to ensure the team has adequate details to develop the envisioned product
  • Assist the product owner to manage and groom the product backlog by considering purpose, prioritising and organising the stories and ensuring a complete description of the solution
  • Provide expert advice to stakeholders in relation to functional requirements or design implications including cross program implications
  • Perform quality assurance on developed documentation which supports solutions and ensures functional requirements are traceable throughout the project lifecycle
  • Review and evaluate business and system-related deliverables prepared by third parties, identify issues and provide clear recommendations for improvement
  • Comply with the project operating model and software development life cycle (SDLC) standards and best-practices
  • Provide input to project/system scoping, sizing and estimating activities
  • Keep accurate and complete records of your work activities in accordance with legislative requirements and the department's records, information security and privacy policies and requirements

Requirement:

  • Minimum 5 years’ experience as a ServiceNow Functional Analyst
  • ServiceNow ITSM module knowledge
  • Industry best practice on ITSM
  • Knowledge of DHHS and Corporate services landscape
  • Knowledge of ServiceNow to ServiceNow integration

To apply this opportunity while getting the full PD, reach out to ASPL team at recruitment@aspl.net.au with your CV and we will be in touch with you.

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